Connect kaleyra and NeetoDesk to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between kaleyra and NeetoDesk?

To start, connect both your kaleyra and NeetoDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in kaleyra triggers actions in NeetoDesk (or vice versa).

Can we customize how data from kaleyra is recorded in NeetoDesk?

Absolutely. You can customize how kaleyra data is recorded in NeetoDesk. This includes choosing which data fields go into which fields of NeetoDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between kaleyra and NeetoDesk?

The data sync between kaleyra and NeetoDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from kaleyra to NeetoDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between kaleyra and NeetoDesk?

Yes, you can set conditional logic to control the flow of data between kaleyra and NeetoDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

kaleyra

About kaleyra

Kaleyra focuses on providing an integrated Cloud communication platform that caters to messaging services globally.

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NeetoDesk

About NeetoDesk

NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.

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