Connect kayako and MyCRM Sync to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between kayako and MyCRM Sync?

To start, connect both your kayako and MyCRM Sync accounts to viaSocket. Once connected, you can set up a workflow where an event in kayako triggers actions in MyCRM Sync (or vice versa).

Can we customize how data from kayako is recorded in MyCRM Sync?

Absolutely. You can customize how kayako data is recorded in MyCRM Sync. This includes choosing which data fields go into which fields of MyCRM Sync, setting up custom formats, and filtering out unwanted information.

How often does the data sync between kayako and MyCRM Sync?

The data sync between kayako and MyCRM Sync typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from kayako to MyCRM Sync?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between kayako and MyCRM Sync?

Yes, you can set conditional logic to control the flow of data between kayako and MyCRM Sync. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

kayako

About kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

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MyCRM Sync

About MyCRM Sync

MyCRM puts everything you need at your fingertips so you can make the most of your limited and valuable time.

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