To start, connect both your knowledgeowl and neos accounts to viaSocket. Once connected, you can set up a workflow where an event in knowledgeowl triggers actions in neos (or vice versa).

Absolutely. You can customize how knowledgeowl data is recorded in neos. This includes choosing which data fields go into which fields of neos, setting up custom formats, and filtering out unwanted information.

The data sync between knowledgeowl and neos typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.