Integrate Kylas CRM with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Feedback from Userback when New Lead Created in Kylas CRM
List Projects in Userback when New Lead Created in Kylas CRM
Create a Feedback in Userback when New Lead Created in Kylas CRM
List Comments from a Feedback from Userback when New Lead Created in Kylas CRM
List Members from Userback when New Lead Created in Kylas CRM
Start from a real workflow other teams are already running.
Kylas CRM
When this happens...
New Lead Created
New Contact
Lead Updated
New Deal
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New Lead Created in Kylas CRM
Use this flowList Projects in Userback when New Lead Created in Kylas CRM
Use this flowCreate a Feedback in Userback when New Lead Created in Kylas CRM
Use this flowList Comments from a Feedback from Userback when New Lead Created in Kylas CRM
Use this flowList Members from Userback when New Lead Created in Kylas CRM
Use this flowList SessionRecordings in Userback when New Lead Created in Kylas CRM
Use this flowList Feedback from Userback when New Contact in Kylas-crm
Use this flowList Projects in Userback when New Contact in Kylas-crm
Use this flowCreate a Feedback in Userback when New Contact in Kylas-crm
Use this flowList Comments from a Feedback from Userback when New Contact in Kylas-crm
Use this flowEverything you can automate between Kylas CRM and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new lead is created
Triggers when a new contact is added in Kylas CRM.
Triggers when a lead is updated in Kylas CRM.
Triggers when a new deal is generated in the system.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Kylas CRM integrations.
Create a lead in Kylas CRM; update or skip if a duplicate phone or email is found.
Creates a Contact on Kylas CRM.
Creates a new company on Kylas CRM.
Create a new sales deal
Look up a contact by ID or search by fields (name, email, phone, company, department, designation). Return the first match or all matches, and optionally return only selected fields.
Find deals by ID or keyword.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Kylas CRM is an enterprise-grade sales CRM for growing businesses to manage leads, contacts, deals, tasks, automation, and team productivity in one place.
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your Kylas CRM and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Kylas CRM and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Kylas CRM triggers actions in Userback, and a separate workflow where Userback triggers actions in Kylas CRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Kylas CRM and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Kylas CRM and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.