Connect Linguin AI and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Linguin AI
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use Linguin AI and Groove automations
Explore more automations built by businesses and experts
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Linguin AI integrations.
Detect Language
Detect the language(s) of the provided text and return each language with a confidence score.
Bulk Detect Language
Detect the language and confidence score for each text in a batch.
Profanity Detection
Analyze input text and return a profanity score indicating the likelihood of offensive language.
Bulk Profanity Detection
Analyze a list of texts and return a profanity score for each, indicating offensive or abusive language.
Get Supported Languages
Retrieve the list of language codes and display names supported by Linguin AI.
Create New
Starts a new ticket for your customer
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Frequently Asked Questions
To start, connect both your Linguin AI and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Linguin AI triggers actions in Groove (or vice versa).
Absolutely. You can customize how Linguin AI data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Linguin AI and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Linguin AI and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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