IntegrationsLiveAgentActiveCampaign
LiveAgent + ActiveCampaign

Connect LiveAgent and ActiveCampaign to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

ActiveCampaign

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

Updated Contact

Updated Contact

Triggers when an existing contact details are updated.

New Deal Task

New Deal Task

Triggers when a new deal task is added.

New Deal Note

New Deal Note

Triggers when a new deal note is created.

New Contact Added to List

New Contact Added to List

Triggers when a new contact is added to the list.

New Campaign Open

New Campaign Open

Triggers when a contact opens a campaign (will trigger once per contact per campaign).

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and ActiveCampaign?

To start, connect both your LiveAgent and ActiveCampaign accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in ActiveCampaign (or vice versa).

Can we customize how data from LiveAgent is recorded in ActiveCampaign?

Absolutely. You can customize how LiveAgent data is recorded in ActiveCampaign. This includes choosing which data fields go into which fields of ActiveCampaign, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and ActiveCampaign?

The data sync between LiveAgent and ActiveCampaign typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to ActiveCampaign?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and ActiveCampaign?

Yes, you can set conditional logic to control the flow of data between LiveAgent and ActiveCampaign. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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ActiveCampaign

About ActiveCampaign

ActiveCampaign combines various aspects of small business marketing into an integrated and user-friendly platform. It helps businesses grow by maintaining meaningful connections with their customers, automating the marketing process, and utilizing campaign optimization.

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