Connect LiveAgent and AX Semantics to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
List Collections
Get a single collection
Overall progress status
Get all documents
Add a document in a collection
Delete a collection data
Delete a collection
Update an existing Document
Get details of a document
Delete a document
List Storyexports
Create Document
Ready to use LiveAgent and AX Semantics automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and AX Semantics accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in AX Semantics (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in AX Semantics. This includes choosing which data fields go into which fields of AX Semantics, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and AX Semantics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and AX Semantics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout AX Semantics
AX Semantics is an AI-powered content generation platform that enables users to automate the creation of written content across various languages and formats.
Learn More
