Connect LiveAgent and Contacts+ to Build Intelligent Automations

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LiveAgent

When this happens...

Choose an Action

Contacts+

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Ready to use LiveAgent and Contacts+ automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

Contact Is Created

Contact Is Created

Runs when contact is created

Contact Deleted

Contact Deleted

Triggers when a contact is deleted from your Contacts+ account.

When a contact is updated

When a contact is updated

Runs the workflow automatically whenever any contact is updated in your Contacts+ account.

When a new tag is added

When a new tag is added

Runs the workflow automatically whenever a new tag is added to your Contacts+ account.

When a tag is deleted

When a tag is deleted

Runs the workflow automatically whenever a tag is deleted from your account.

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Contacts+?

To start, connect both your LiveAgent and Contacts+ accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Contacts+ (or vice versa).

Can we customize how data from LiveAgent is recorded in Contacts+?

Absolutely. You can customize how LiveAgent data is recorded in Contacts+. This includes choosing which data fields go into which fields of Contacts+, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Contacts+?

The data sync between LiveAgent and Contacts+ typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Contacts+?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Contacts+?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Contacts+. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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Contacts+

About Contacts+

Contacts+ is a comprehensive contact management platform designed to help you organize, update, and maintain your contact information seamlessly. With features like contact syncing, business card scanning, and detailed contact insights, Contacts+ ensures you stay connected and organized.

Learn More