Connect LiveAgent and DocuMocu to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

DocuMocu

Automatically do this!

Ready to use LiveAgent and DocuMocu automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

Request a new Trigger for LiveAgent

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and DocuMocu?

To start, connect both your LiveAgent and DocuMocu accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in DocuMocu (or vice versa).

Can we customize how data from LiveAgent is recorded in DocuMocu?

Absolutely. You can customize how LiveAgent data is recorded in DocuMocu. This includes choosing which data fields go into which fields of DocuMocu, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and DocuMocu?

The data sync between LiveAgent and DocuMocu typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to DocuMocu?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and DocuMocu?

Yes, you can set conditional logic to control the flow of data between LiveAgent and DocuMocu. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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DocuMocu

About DocuMocu

DocuMocu is a comprehensive document management platform designed to streamline the creation, storage, and sharing of documents. It offers robust features for collaboration, version control, and secure access, making it an ideal solution for businesses and individuals looking to enhance their document workflows.

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