Connect LiveAgent and Elai to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Create a Video
Delete a Video
Update a Video
Render a Video
Copy/Transform Video
Create a Stream
Close a Stream
Generate slides/convert story
Enhance the whole video
Ready to use LiveAgent and Elai automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
New Video Created
Triggers when new video is created in Elai Account.
Video Ready
Triggers when any video change it's status to "ready".
Video Error
Triggered when any video has a validation or a rendering error
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and Elai accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Elai (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Elai. This includes choosing which data fields go into which fields of Elai, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Elai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Elai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout Elai
Elai.io is a leading text-to-video platform that allows anyone to build customized AI videos with a presenter using only text. A few moments is all it takes to generate a video with 69 languages available for translation.
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