Connect LiveAgent and Gumlet to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Upload video
Create Asset
Update Video
Search Assets
Create Playlist
Search playlists
Create Collection
Delete Collection
Ready to use LiveAgent and Gumlet automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
New Video Uploaded
Triggers when a new video is uploaded
Playlist Assets Created
Trigger when new playlist assets created.
Collections Created
Trigger when new Collections created.
New Video Asset
Returns video assets that were added to a specified Gumlet collection since the last check.
List Updated Videos
Retrieves video assets from the specified Gumlet collection that were created or updated since the configured scheduled time.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and Gumlet accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Gumlet (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Gumlet. This includes choosing which data fields go into which fields of Gumlet, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Gumlet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Gumlet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout Gumlet
Gumlet is a powerful image and video optimization platform designed to deliver high-quality media content with minimal load times. It provides automatic resizing, compression, and delivery of images and videos, ensuring optimal performance across all devices and platforms.
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