IntegrationsLiveAgentIronWiFi
LiveAgent + IronWiFi

Connect LiveAgent and IronWiFi to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

IronWiFi

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New User

New User

Triggers if a new user is created within scheduled time.

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Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and IronWiFi?

To start, connect both your LiveAgent and IronWiFi accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in IronWiFi (or vice versa).

Can we customize how data from LiveAgent is recorded in IronWiFi?

Absolutely. You can customize how LiveAgent data is recorded in IronWiFi. This includes choosing which data fields go into which fields of IronWiFi, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and IronWiFi?

The data sync between LiveAgent and IronWiFi typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to IronWiFi?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and IronWiFi?

Yes, you can set conditional logic to control the flow of data between LiveAgent and IronWiFi. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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IronWiFi

About IronWiFi

Ironwifi is a robust platform that provides secure and reliable Wi-Fi authentication and network security solutions. It offers tools for managing and securing wireless networks, ensuring that only authorized users can access the network. With features like RADIUS authentication, Ironwifi helps businesses protect their network infrastructure and maintain data integrity.

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