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Connect LiveAgent and Kommo

Integrate LiveAgent with Kommo to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between LiveAgent and Kommo.

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Company

New Company

Triggers when a new company is created.

New Contact

New Contact

Triggers when a new contact is created.

Task Updated

Task Updated

Triggers when task is updated.

Lead Responsible User Changed

Lead Responsible User Changed

Triggers when a Lead's responsible user is changed in your Kommo account.

Company Updated

Company Updated

Triggers when company is updated.

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Learn to build automation

Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Video 1

Learn how to automate LiveAgent and Kommo workflows.

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Integrations Kommo
Kommo + LiveAgent
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About Kommo

Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.

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Frequently Asked Questions

How do I connect LiveAgent and Kommo?

Sign up for a free viaSocket account, then authorize both your LiveAgent and Kommo accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between LiveAgent and Kommo as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from LiveAgent to Kommo?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Kommo. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where LiveAgent triggers actions in Kommo, and a separate workflow where Kommo triggers actions in LiveAgent. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between LiveAgent and Kommo. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire LiveAgent and Kommo integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.