Connect LiveAgent and LaunchDarkly to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Create Project
Delete Project
Invite New Member
Delete Account Member
Create Enviroment
Delete Environment
Ready to use LiveAgent and LaunchDarkly automations
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- Send for Approval acceptCreate Entry of expensesAdd Step
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- has responseSendDMMessageAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Project Deleted
Triggers when a project is delete.
New Project Created
Trigger when a new project is created in Organization.
Update Project Name
Triggers when a project name is updated.
Update Tags
Triggers when tags are updated in a project.
Update Project Flag Default
Triggers when update the project flag default.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and LaunchDarkly accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in LaunchDarkly (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in LaunchDarkly. This includes choosing which data fields go into which fields of LaunchDarkly, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and LaunchDarkly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and LaunchDarkly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout LaunchDarkly
Launch Darkly is a feature management platform that allows development teams to innovate faster by managing feature flags at scale. It enables teams to deploy code at any time, even if a feature isn't ready to be released to all users, and to control who sees which features, reducing risk and increasing efficiency.
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