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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
runs when email is marked as spam
runs when new contact is added
Add a contact to a Mailjet contact list.
Runs when Email Is Sent
Runs when email link clicked
Action is the task that follows automatically within your LiveAgent integrations.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveAgent and Mailjet accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Mailjet (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Mailjet. This includes choosing which data fields go into which fields of Mailjet, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Mailjet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Mailjet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreMailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.
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