Connect LiveAgent and Neon to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

Neon

Automatically do this!

Ready to use LiveAgent and Neon automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Project

New Project

Triggers when new project is created.

New Branch

New Branch

Triggers when new branch is created in an existing project.

New Role

New Role

Triggers when new role is created.

Update Role

Update Role

Triggers when an existing role is updated.

Update Branch

Update Branch

Triggers when an existing branch is updated in an existing project.

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Neon?

To start, connect both your LiveAgent and Neon accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Neon (or vice versa).

Can we customize how data from LiveAgent is recorded in Neon?

Absolutely. You can customize how LiveAgent data is recorded in Neon. This includes choosing which data fields go into which fields of Neon, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Neon?

The data sync between LiveAgent and Neon typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Neon?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Neon?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Neon. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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Neon

About Neon

Neon is a cutting-edge platform that offers advanced technological solutions for developers and tech enthusiasts. It provides a suite of tools and services designed to enhance productivity, streamline workflows, and foster innovation in the tech industry.

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