Connect LiveAgent and Process Street
Integrate LiveAgent with Process Street to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Data Set Record in Process-street when New Customer in Liveagent
Delete Data Set Record in Process Street when New Customer in Liveagent
Update Task in Process Street when New Customer in Liveagent
List Workflows from Process Street when New Customer in Liveagent
List Users from Process Street when New Customer in Liveagent
Popular LiveAgent + Process Street flows
Start from a real workflow other teams are already running.
Choose a trigger
LiveAgent
When this happens...
New Customer
Choose an action
Process Street
Automatically do this!
Create Data Set Record
Delete Data Set Record
Update Task
List Workflows
List Users
List Data Sets
Create Data Set Record in Process-street when New Customer in Liveagent
Use this flowDelete Data Set Record in Process Street when New Customer in Liveagent
Use this flowUpdate Task in Process Street when New Customer in Liveagent
Use this flowList Workflows from Process Street when New Customer in Liveagent
Use this flowList Users from Process Street when New Customer in Liveagent
Use this flowList Data Sets from Process Street when New Customer in Liveagent
Use this flowList Customers from LiveAgent when New Workflow Run in Process-street
Use this flowList Conversations from LiveAgent when New Workflow Run in Process-street
Use this flowAdd New Customer in Liveagent when New Workflow Run in Process-street
Use this flowAdd Customer to Group in Liveagent when New Workflow Run in Process-street
Use this flowSupported Triggers & Actions
Everything you can automate between LiveAgent and Process Street.
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
New Workflow Run
Triggers when a workflow is run.
Workflow Run Completed
Triggers when a workflow run is completed.
New Task Checked
Triggers when a task is checked off in a workflow.
Task Ready
Triggers when a task is ready to be worked on.
Data Set Record Created
Triggers when a new record is added to a data set.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn moreSimilar apps
About Process Street
Automate your team's recurring tasks and workflows with Process Street, a powerful process management and checklist tool designed to enhance productivity and collaboration.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your LiveAgent and Process Street accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between LiveAgent and Process Street as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Process Street. No coding required.
Yes. You can set up a workflow where LiveAgent triggers actions in Process Street, and a separate workflow where Process Street triggers actions in LiveAgent. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between LiveAgent and Process Street. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire LiveAgent and Process Street integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
