Connect LiveAgent and Pyrus to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

Pyrus

Automatically do this!

Ready to use LiveAgent and Pyrus automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

Request a new Trigger for LiveAgent

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Pyrus?

To start, connect both your LiveAgent and Pyrus accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Pyrus (or vice versa).

Can we customize how data from LiveAgent is recorded in Pyrus?

Absolutely. You can customize how LiveAgent data is recorded in Pyrus. This includes choosing which data fields go into which fields of Pyrus, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Pyrus?

The data sync between LiveAgent and Pyrus typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Pyrus?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Pyrus?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Pyrus. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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Pyrus

About Pyrus

Pyrus is a collaborative work management platform designed to streamline workflows, automate routine tasks, and enhance team productivity. It offers features such as task management, approval workflows, and real-time collaboration to help businesses operate more efficiently.

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