Connect LiveAgent and Runrun.it to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Create Client
Create Project
Create Task
Create Team
Update Team
Delete Task
Update Client
Add Task Comment
Ready to use LiveAgent and Runrun.it automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Task Updated
Triggered when an existing task is updated in Runrun.
New Project
Triggers when a new project is created in Runrun.
New Comment Task
Triggers when a new comment is added to a task in Runrun.
New Task
Triggers when new task created.
Task Destroy
Triggers when task destroy.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and Runrun.it accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Runrun.it (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Runrun.it. This includes choosing which data fields go into which fields of Runrun.it, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Runrun.it typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Runrun.it. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout Runrun.it
Runrun is a comprehensive project management and time tracking tool designed to help teams streamline their workflows, manage tasks efficiently, and track time spent on various projects. It offers features like task assignment, progress tracking, and detailed reporting to enhance productivity and collaboration.
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