
When this happens...
New Customer

Automatically do this!
Get Statistics of a Survey
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Runs when new survey response arrives
Action is the task that follows automatically within your LiveAgent integrations.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

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To start, connect both your LiveAgent and SatisMeter accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in SatisMeter (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in SatisMeter. This includes choosing which data fields go into which fields of SatisMeter, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and SatisMeter typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and SatisMeter. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreSatisMeter is a powerful tool designed to help businesses measure and improve customer satisfaction through insightful surveys and feedback collection. It provides actionable data to enhance customer experience and drive growth.
Learn More