Connect LiveAgent and Scoro to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

Scoro

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

Task Created

Task Created

Trigger when task is created.

Task Updated

Task Updated

Trigger when an existing task is updated.

Task Deleted

Task Deleted

Trigger when an existing task deleted.

Calendar Deleted

Calendar Deleted

Trigger when an existing Calendar deleted.

Calendar created

Calendar created

Trigger when a Calender created.

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Scoro?

To start, connect both your LiveAgent and Scoro accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Scoro (or vice versa).

Can we customize how data from LiveAgent is recorded in Scoro?

Absolutely. You can customize how LiveAgent data is recorded in Scoro. This includes choosing which data fields go into which fields of Scoro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Scoro?

The data sync between LiveAgent and Scoro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Scoro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Scoro?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Scoro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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Scoro

About Scoro

Scoro is a software-as-a-service solution[buzzword] for professional and creative services. The all-in-one business management software combines project management with time and team management, sales, billing, and professional services automation.

Learn More