Connect LiveAgent and Sentry to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Create a New Team
Create a New Project
Add a Team to a Project
Update a Project
Delete a Project
Delete a Team from a Project
Create a New Dashboard for an Organization
Delete an Organization's Custom Dashboard
Ready to use LiveAgent and Sentry automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Project Organization New Members
Triggers list of active organization members that belong to any team assigned to the project.
New Project
Return a list of projects created in given scheduled time.
Organization New Repositories
Return a list of repositories for a given organization.
Get Active Issue Alerts
Fetches all active issue alert rules for a project in Sentry.
Get Organization Metric Alerts
Fetches all active metric alert rules for your organization.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and Sentry accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Sentry (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Sentry. This includes choosing which data fields go into which fields of Sentry, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Sentry typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Sentry. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout Sentry
Sentry is a powerful error tracking and performance monitoring tool designed for developers to identify and fix issues in real-time. It provides detailed insights into application errors, performance bottlenecks, and user impact, enabling teams to enhance their software's reliability and user experience.
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