Integrate LiveAgent with ShopBase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Tags in Liveagent when When a new order is created in ShopBase
List Widgets in Liveagent when When a new product is created in ShopBase
List Knowledgebases from LiveAgent when When a product is updated in ShopBase
List Widgets in Liveagent when When a product is updated in ShopBase
Delete Order in ShopBase when New Customer in Liveagent
Start from a real workflow other teams are already running.
LiveAgent
When this happens...
New Customer
ShopBase
Automatically do this!
Create Product
Add Product Variant
Add Product Image
Update Product
View Store Details
Find Orders
Create Customer
Delete Order
Remove Product
Update Customer
Delete Customer
Find Products
List Customers
List Tags in Liveagent when When a new order is created in ShopBase
Use this flowList Widgets in Liveagent when When a new product is created in ShopBase
Use this flowList Knowledgebases from LiveAgent when When a product is updated in ShopBase
Use this flowList Widgets in Liveagent when When a product is updated in ShopBase
Use this flowDelete Order in ShopBase when New Customer in Liveagent
Use this flowList Companies in Liveagent when When a new product is created in ShopBase
Use this flowList Customers from ShopBase when New Customer in Liveagent
Use this flowList Customers Groups from LiveAgent when When a new customer is created in ShopBase
Use this flowList Departments in Liveagent when When a product is updated in ShopBase
Use this flowList Conversations from LiveAgent when When a new order is created in ShopBase
Use this flowEverything you can automate between LiveAgent and ShopBase.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Runs the workflow automatically whenever a new product is created in the store.
Runs the workflow automatically whenever a new order is created in the store.
Runs the workflow automatically whenever any product is updated in the store.
Runs the workflow automatically whenever a new customer is created in the store.
Action is the task that follows automatically within your LiveAgent integrations.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn moreShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
Learn moreSign up for a free viaSocket account, then authorize both your LiveAgent and ShopBase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between LiveAgent and ShopBase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ShopBase. No coding required.
Yes. You can set up a workflow where LiveAgent triggers actions in ShopBase, and a separate workflow where ShopBase triggers actions in LiveAgent. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between LiveAgent and ShopBase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire LiveAgent and ShopBase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.