Connect LiveAgent and Suprsend to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Edit User Profile
Create Or Update User
Create Or Update Object
Create Subscriber List
Add Users To Subscriber List
Remove Subscribers From List
Start Subscriber Sync
Create or Update Tenant
Permanently Delete User
Ready to use LiveAgent and Suprsend automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
New User Added
Creates a new user account in Supersend using the provided user details.
New Tenant Created
Runs when new tenant created
New Subscriber List Is Created
Runs when new list is created
New Template Created
Runs when new template created
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and Suprsend accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Suprsend (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Suprsend. This includes choosing which data fields go into which fields of Suprsend, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Suprsend typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Suprsend. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout Suprsend
SuprSend is a notification infrastructure platform that enables businesses and developers to create, manage, and deliver multi-channel notifications from a single API. It supports email, SMS, push, in-app, and chat notifications with advanced workflows, user preferences, and provider-agnostic integrations to ensure reliable and scalable communication
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