Connect LiveAgent and Text-Em-All to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Add New Contact
Create Contact Group
Delete Group
Remove Contact From Group
Send Text Broadcast
Send Text Message
List Contacts
Ready to use LiveAgent and Text-Em-All automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
New Outbound Text Sent
runs when new outbound text is sent
New Text Received
runs when New Text Received
Broadcast Status Changes
runs when Broadcast Status Changes
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and Text-Em-All accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Text-Em-All (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Text-Em-All. This includes choosing which data fields go into which fields of Text-Em-All, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Text-Em-All typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Text-Em-All. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout Text-Em-All
Text-Em-All is a powerful communication platform designed to streamline mass messaging through text and voice. Ideal for businesses and organizations looking to efficiently reach large groups, it offers features for automated notifications, reminders, and alerts.
Learn More
