Connect LiveAgent and TimeLive to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Create a User/Employee
Create a Client
Create a Department
Update an User/Employee
Delete an Employee
Delete a Client
Delete a Project
Delete a Task
Delete an Department
Create a Task
Create a Project
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
New Project
Triggers when a new project is created.
New Task
Triggers when a new task is created.
New User/Employee
Triggers when a New User/Employee is created.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and TimeLive accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in TimeLive (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in TimeLive. This includes choosing which data fields go into which fields of TimeLive, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and TimeLive typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and TimeLive. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout TimeLive
TimeLive is a web-based time tracking solution that offers features such as timesheets, project management, employee attendance, and expense tracking. It enables businesses to efficiently manage their workforce's time and productivity.
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