Connect LiveAgent and TimeRex to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Get User
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
New Event
Triggers when new event is created.
Event Cancelled
Triggers when a TimeRex event is cancelled.
Event Rescheduled
Triggers when an event is resheduled using a TimeRex Calendar.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and TimeRex accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in TimeRex (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in TimeRex. This includes choosing which data fields go into which fields of TimeRex, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and TimeRex typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and TimeRex. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout TimeRex
Timerex is a powerful time management and scheduling tool designed to help individuals and teams optimize their productivity. With features like task tracking, calendar integration, and automated reminders, Timerex ensures you stay on top of your commitments and deadlines.
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