Connect LiveAgent and Trafft
Integrate LiveAgent with Trafft to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular LiveAgent + Trafft flows
Start from a real workflow other teams are already running.
Choose a trigger
LiveAgent
When this happens...
New Customer
Choose an action
Trafft
Automatically do this!
Create Booking
List All Services
Create Customer
Create Booking in Trafft when New Customer in Liveagent
Use this flowList All Services in Trafft when New Customer in Liveagent
Use this flowCreate Customer in Trafft when New Customer in Liveagent
Use this flowList Customers from LiveAgent when Appointment Booked in Trafft
Use this flowList Conversations from LiveAgent when Appointment Booked in Trafft
Use this flowAdd New Customer in Liveagent when Appointment Booked in Trafft
Use this flowAdd Customer to Group in Liveagent when Appointment Booked in Trafft
Use this flowRemove Customer From Group in Liveagent when Appointment Booked in Trafft
Use this flowList Companies in Liveagent when Appointment Booked in Trafft
Use this flowList Customers Groups from LiveAgent when Appointment Booked in Trafft
Use this flowSupported Triggers & Actions
Everything you can automate between LiveAgent and Trafft.
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Appointment Booked
Triggered when a appointment is booked in Trafft.
Appointment Canceled
Triggered when an appointment is canceled in Trafft.
Appointment Rescheduled
Triggered when an existing appointment is rescheduled in Trafft.
Appointment Status Changed
Triggered when an existing appointment status is changed in Trafft.
New Customer
Triggers when a customer is created in Trafft.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn moreSimilar apps
About Trafft
Trafft is a comprehensive scheduling and booking platform designed to streamline appointment management for businesses of all sizes. It offers a user-friendly interface for managing appointments, staff schedules, and client bookings, making it an ideal solution for service-based industries. With features like automated reminders, online payments, and customizable booking pages, Trafft helps businesses enhance their customer experience and improve operational efficiency.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your LiveAgent and Trafft accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between LiveAgent and Trafft as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Trafft. No coding required.
Yes. You can set up a workflow where LiveAgent triggers actions in Trafft, and a separate workflow where Trafft triggers actions in LiveAgent. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between LiveAgent and Trafft. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire LiveAgent and Trafft integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
