Connect LiveAgent and Veshort to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

Veshort

Automatically do this!

Ready to use LiveAgent and Veshort automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Short Link Created

New Short Link Created

Triggers when a new short link is created in your Veshort account.

Any Short Link Clicked

Any Short Link Clicked

Triggers when any short link is clicked and captures the visitor's country, browser, device, and referrer.

Specific Short Link Clicked

Specific Short Link Clicked

Runs when the selected short link is clicked and captures the visitor's country, browser, device, and referrer.

Request a new Trigger for LiveAgent

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Veshort?

To start, connect both your LiveAgent and Veshort accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Veshort (or vice versa).

Can we customize how data from LiveAgent is recorded in Veshort?

Absolutely. You can customize how LiveAgent data is recorded in Veshort. This includes choosing which data fields go into which fields of Veshort, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Veshort?

The data sync between LiveAgent and Veshort typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Veshort?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Veshort?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Veshort. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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Veshort

About Veshort

Veshort is an all-in-one link management platform to shorten URLs, create QR codes, and track performance. Automate workflows, monitor clicks, and optimize your marketing with real-time analytics.

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