
When this happens...
New Customer

Automatically do this!
Create Contact
Update Contact
Create Workspace
Delete Contact
Update WorkSpace
Create Label
Update Label
Delete Label
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Trigger when new Contact is Created.
Trigger when new workspace is Created.
Trigger when new Label is Created.
Trigger when new User is Created.
Trigger when an Existing workspace is updated.
Action is the task that follows automatically within your LiveAgent integrations.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveAgent and Yousign accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Yousign (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Yousign. This includes choosing which data fields go into which fields of Yousign, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Yousign typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Yousign. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreYousign is an electronic signature solution that enables businesses to securely sign documents online. It offers features for document management, compliance with legal standards, and integration with various platforms. The app streamlines the signing process, improving efficiency and reducing paperwork.
Learn More