Connect LiveAgent and ZenCommerce to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

ZenCommerce

Automatically do this!

Ready to use LiveAgent and ZenCommerce automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Order Created

New Order Created

Triggers when a new order is placed in your ZenCommerce store.

Product Updated

Product Updated

Triggers when a product is updated in your ZenCommerce store.

New Customer

New Customer

Trigger's when new customer is created

Customer Updated

Customer Updated

Trigger's when customer is updated

New Product

New Product

Trigger's when new product is added

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and ZenCommerce?

To start, connect both your LiveAgent and ZenCommerce accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in ZenCommerce (or vice versa).

Can we customize how data from LiveAgent is recorded in ZenCommerce?

Absolutely. You can customize how LiveAgent data is recorded in ZenCommerce. This includes choosing which data fields go into which fields of ZenCommerce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and ZenCommerce?

The data sync between LiveAgent and ZenCommerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to ZenCommerce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and ZenCommerce?

Yes, you can set conditional logic to control the flow of data between LiveAgent and ZenCommerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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ZenCommerce

About ZenCommerce

ZenCommerce is a comprehensive eCommerce platform designed to help businesses create and manage their online stores with ease. It offers a range of features including customizable templates, secure payment gateways, and robust inventory management tools, making it an ideal solution for businesses looking to establish a strong online presence.

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