Connect LiveChat and Aha! to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Create a Feature
Create an Idea User
Create a product
Create a release
Create a Note
Ready to use LiveChat and Aha! automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Idea User
Triggers when a new idea user is created in sceduled time.
New Product
Triggers when a new product is created in scheduled time.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create a Feature
Creates a new feature in Aha.
Create an Idea User
Create an idea user.
Create a product
Create a product.
Create a release
Create a release.
Create a Note
Create a note.
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Frequently Asked Questions
To start, connect both your LiveChat and Aha! accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Aha! (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Aha!. This includes choosing which data fields go into which fields of Aha!, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Aha! typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Aha!. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Aha!
Aha! is a comprehensive product management software that helps teams set strategy, prioritize features, create visual roadmaps, and track progress.
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