Connect LiveChat and Benchmark Email to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Find a contact
Update Details of a Survey
Update a Contact
Create a Segment
Delete a survey
Delete an Email
Delete a list
Get Web Page Ads Detail
Update status of the survey
Uploading videos
Use Survey Template
Update/Edit Profile
Ready to use LiveChat and Benchmark Email automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Find a contact
Get contact detail by its contact id.
Update Details of a Survey
Updating an existing details of a survey.
Update a Contact
Updating an existing contact.
Create a Segment
Creating a segment by using contact id.
Delete a survey
Deleting an existing survey
Delete an Email
deleting an existing email.
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Frequently Asked Questions
To start, connect both your LiveChat and Benchmark Email accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Benchmark Email (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Benchmark Email. This includes choosing which data fields go into which fields of Benchmark Email, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Benchmark Email typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Benchmark Email. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Benchmark Email
Benchmark Email is a cloud-based email marketing platform that helps businesses create, send, and manage email campaigns. It offers tools for building emails, automating campaigns, and analyzing their effectiveness.
Learn More
