Connect LiveChat and Chartbrew to Build Intelligent Automations

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LiveChat

When this happens...

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Chartbrew

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create Team

Create Team

Create a new Chartbrew team and set branding, report refresh, and export permissions.

Get Team Details

Get Team Details

Retrieve details for a specific Chartbrew team using its team ID.

Update Team

Update Team

Update a Chartbrew team's name and settings, including branding visibility and report refresh/export permissions.

Create Project

Create Project

Create a new Chartbrew project and its initial dashboard in the selected team.

Get Team Projects

Get Team Projects

Retrieve all projects for the specified Chartbrew team.

Get Project by ID

Get Project by ID

Retrieve a Chartbrew project's details by its project ID within the selected team.

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Frequently Asked Questions

How do I start an integration between LiveChat and Chartbrew?

To start, connect both your LiveChat and Chartbrew accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Chartbrew (or vice versa).

Can we customize how data from LiveChat is recorded in Chartbrew?

Absolutely. You can customize how LiveChat data is recorded in Chartbrew. This includes choosing which data fields go into which fields of Chartbrew, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Chartbrew?

The data sync between LiveChat and Chartbrew typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Chartbrew?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Chartbrew?

Yes, you can set conditional logic to control the flow of data between LiveChat and Chartbrew. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Chartbrew

About Chartbrew

Chartbrew is a powerful tool for creating and managing data visualizations. It allows users to connect to various data sources and build interactive charts and dashboards, making data analysis and presentation seamless and efficient.

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