Connect LiveChat and Experience.com to Build Intelligent Automations
Enable Integrations or automations with these events of LiveChat and Experience.com
Enable Integrations or automations with these events of LiveChat and Experience.com
Triggers
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
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Frequently Asked Questions
To start, connect both your LiveChat and Experience.com accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Experience.com (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Experience.com. This includes choosing which data fields go into which fields of Experience.com, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Experience.com typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Experience.com. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn More
About Experience.com
Experience.com is a customer experience platform that lets you collect, analyse, and act on customer feedback automatically at every meaningful moment in the customer journey. Our enterprise grade platform helps engage people and power businesses everywhere.
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