Connect LiveChat and Suprsend to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Create or update a user
Create or update profile
Create Subscriber List
Add users to Suprsend list
Remove users from list
Start List Sync
Create or Update Tenant
Start workflow
Ready to use LiveChat and Suprsend automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New User
Creates a new user account in Supersend using the provided user details.
New Tenants
Trigger when a new Tenants is created .
New Subscriber List
Tigger when new subscriber list is created .
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create or update a user
Create or update a user with emails, SMS or WhatsApp numbers, timezone, and custom fields
Create or update profile
Create a new profile or update an existing one in Suprsend with email, WhatsApp, Slack, department, and other properties.
Create Subscriber List
Create a new subscriber list with an ID, optional name and description, and settings for read-only mode and entry/exit tracking.
Add users to Suprsend list
Add one or more users to the selected Suprsend subscriber list.
Remove users from list
Remove one or more users from a selected subscriber list.
Start List Sync
Begin syncing subscribers into the selected Suprsend list.
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Frequently Asked Questions
To start, connect both your LiveChat and Suprsend accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Suprsend (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Suprsend. This includes choosing which data fields go into which fields of Suprsend, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Suprsend typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Suprsend. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Suprsend
SuprSend is a notification infrastructure platform that enables businesses and developers to create, manage, and deliver multi-channel notifications from a single API. It supports email, SMS, push, in-app, and chat notifications with advanced workflows, user preferences, and provider-agnostic integrations to ensure reliable and scalable communication
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