Connect LiveChat and WooCommerce to Build Intelligent Automations

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LiveChat

When this happens...

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WooCommerce

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

New Order Created

New Order Created

Triggers when new order is created.

New Product Created

New Product Created

Triggers when a new product is created.

New Customer Created

New Customer Created

Triggers when a new customer is created.

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create Coupon

Create Coupon

Creates a new Coupon.

Create Customer

Create Customer

Creates a new Customer.

Create Order

Create Order

Creates a new Order.

Create Order Note

Create Order Note

Creates a new Order Note.

Create Product

Create Product

Create a new WooCommerce product with name, pricing, images, categories, and stock/settings.

Update Coupon

Update Coupon

Updates an existing Coupon.

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Frequently Asked Questions

How do I start an integration between LiveChat and WooCommerce?

To start, connect both your LiveChat and WooCommerce accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in WooCommerce (or vice versa).

Can we customize how data from LiveChat is recorded in WooCommerce?

Absolutely. You can customize how LiveChat data is recorded in WooCommerce. This includes choosing which data fields go into which fields of WooCommerce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and WooCommerce?

The data sync between LiveChat and WooCommerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to WooCommerce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and WooCommerce?

Yes, you can set conditional logic to control the flow of data between LiveChat and WooCommerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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WooCommerce

About WooCommerce

WooCommerce is a customizable, open-source eCommerce platform built on WordPress. It is designed to help businesses of all sizes create and manage an online store with ease, offering a wide range of features including product management, payment processing, and shipping options.

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