Connect Luma AI and Groove
Integrate Luma AI with Groove to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List generations in Lumalabsai when Ticket Closed in Groove
Create a generation in Lumalabsai when Ticket Closed in Groove
Upscale a generation in Lumalabsai when Ticket Closed in Groove
Add audio to a generation in Lumalabsai when Ticket Closed in Groove
Delete a generation in Lumalabsai when Ticket Closed in Groove
Popular Luma AI + Groove flows
Start from a real workflow other teams are already running.
Choose a trigger
Luma AI
When this happens...
- Request a new Trigger for Luma AI
Choose an action
Groove
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
List generations in Lumalabsai when Ticket Closed in Groove
Use this flowCreate a generation in Lumalabsai when Ticket Closed in Groove
Use this flowUpscale a generation in Lumalabsai when Ticket Closed in Groove
Use this flowAdd audio to a generation in Lumalabsai when Ticket Closed in Groove
Use this flowDelete a generation in Lumalabsai when Ticket Closed in Groove
Use this flowGet concepts in Lumalabsai when Ticket Closed in Groove
Use this flowList generations in Lumalabsai when Ticket Tagged in Groove
Use this flowCreate a generation in Lumalabsai when Ticket Tagged in Groove
Use this flowUpscale a generation in Lumalabsai when Ticket Tagged in Groove
Use this flowAdd audio to a generation in Lumalabsai when Ticket Tagged in Groove
Use this flowSupported Triggers & Actions
Everything you can automate between Luma AI and Groove.
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Luma AI integrations.
List generations
Retrieve a list of generations with optional filtering and sorting.
Create a generation
Initiate a new generation with the provided prompt
Upscale a generation
Upscale a generation by its ID.
Add audio to a generation
Add audio to a generation by its ID
Delete a generation
Remove a specific generation by its ID
Get concepts
Get all possible concepts
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Luma AI
Lumalabs AI is a cutting-edge platform that leverages artificial intelligence to provide innovative solutions for various industries. It focuses on enhancing productivity, automating processes, and delivering intelligent insights to drive business growth.
Learn more
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Luma AI and Groove accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Luma AI and Groove as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Groove. No coding required.
Yes. You can set up a workflow where Luma AI triggers actions in Groove, and a separate workflow where Groove triggers actions in Luma AI. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Luma AI and Groove. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Luma AI and Groove integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
