Connect Luma AI and Help Scout to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Luma AI integrations.
List generations
Retrieve a list of generations with optional filtering and sorting.
Create a generation
Initiate a new generation with the provided prompt
Upscale a generation
Upscale a generation by its ID.
Add audio to a generation
Add audio to a generation by its ID
Delete a generation
Remove a specific generation by its ID
Get concepts
Get all possible concepts
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Frequently Asked Questions
To start, connect both your Luma AI and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Luma AI triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Luma AI data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Luma AI and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Luma AI and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Luma AI
Lumalabs AI is a cutting-edge platform that leverages artificial intelligence to provide innovative solutions for various industries. It focuses on enhancing productivity, automating processes, and delivering intelligent insights to drive business growth.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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