Connect Mailjet and LiveAgent to Build Intelligent Automations
Choose a Trigger
When this happens...
New Email Open
New Email Unsubscribed
New Email Blocked
Email Sent
Email Link Clicked
Choose an Action
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
Ready to use Mailjet and LiveAgent automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Email Open
runs when email is marked as spam
New Email Unsubscribed
runs when new contact is added
New Email Blocked
Add a contact to a Mailjet contact list.
Email Sent
Runs when Email Is Sent
Email Link Clicked
Runs when email link clicked
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Mailjet integrations.
Send HTML Email
Send an email with subject and HTML content, plus optional CC, BCC, and Reply-To.
Send Plain Text Email
Send a plain-text email to one or more recipients with optional CC, BCC, and reply-to.
Send Email Using Template
Send an email with a template to recipients, including CC, BCC, reply-to and template variables.
Subscribe Contact to List
Add or update a contact and subscribe them to a list.
Unsubscribe Contact From List
Remove a contact from a list so they stop receiving emails.
Update Contact
Update a contact's name or campaign exclusion status
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Frequently Asked Questions
To start, connect both your Mailjet and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Mailjet triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Mailjet data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Mailjet and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Mailjet and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Mailjet
Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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