Connect Meeting BaaS and FuseDesk to Build Intelligent Automations

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Meeting BaaS

When this happens...

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Updated

Contact Updated

Triggers when a contact is updated in FuseDesk

Contact Created

Contact Created

Triggers when a contact is created in FuseDesk

Case Created

Case Created

Triggers when a new FuseDesk case is created.

Case Updated

Case Updated

Triggers when a new FuseDesk case is updated.

Case Closed

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

Department Added

Department Added

Triggers when a Department is Added.

Do thisActions

Action is the task that follows automatically within your Meeting BaaS integrations.

Sending a bot

Sending a bot

Send AI bots to meetings

Removing a Bot

Removing a Bot

Remove a bot from an ongoing meeting using the API

Get Meetings

Get Meetings

Get meeting recording and metadata.

Create Contact

Create Contact

Creates a Contact

Create FuseDesk Case

Create FuseDesk Case

Create a new FuseDesk Case

Update Contact

Update Contact

Updates a Contact

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Frequently Asked Questions

How do I start an integration between Meeting BaaS and FuseDesk?

To start, connect both your Meeting BaaS and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Meeting BaaS triggers actions in FuseDesk (or vice versa).

Can we customize how data from Meeting BaaS is recorded in FuseDesk?

Absolutely. You can customize how Meeting BaaS data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Meeting BaaS and FuseDesk?

The data sync between Meeting BaaS and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Meeting BaaS to FuseDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Meeting BaaS and FuseDesk?

Yes, you can set conditional logic to control the flow of data between Meeting BaaS and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Meeting BaaS

About Meeting BaaS

Meeting BaaS is a comprehensive platform designed to streamline and enhance the process of organizing, scheduling, and conducting meetings. It offers a suite of tools to facilitate seamless communication, collaboration, and documentation, making it an ideal solution for businesses and teams looking to improve their meeting efficiency and productivity.

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FuseDesk

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

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