Connect mentortools and Deskpro to Build Intelligent Automations

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mentortools

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for mentortools

Do thisActions

Action is the task that follows automatically within your mentortools integrations.

Get Courses

Get Courses

Get simplified list of courses

Create Courses

Create Courses

Total Courses

Total Courses

Get total count of courses

Course info by ID

Course info by ID

Get course info by ID (simple info)

Get module by ID

Get module by ID

Get module info by ID

Get Module information

Get Module information

Get detailed module information

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Frequently Asked Questions

How do I start an integration between mentortools and Deskpro?

To start, connect both your mentortools and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in mentortools triggers actions in Deskpro (or vice versa).

Can we customize how data from mentortools is recorded in Deskpro?

Absolutely. You can customize how mentortools data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between mentortools and Deskpro?

The data sync between mentortools and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from mentortools to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between mentortools and Deskpro?

Yes, you can set conditional logic to control the flow of data between mentortools and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

mentortools

About mentortools

Mentortools is a platform designed to facilitate online learning and mentorship programs. It provides tools for creating, managing, and delivering educational content, making it easier for mentors and educators to connect with learners and track their progress.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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