
When this happens...
New User
New Board

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new user joins.
Triggers when a new board is created/updated
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Action is the task that follows automatically within your monday.com integrations.
Returns the details of all column in a specific Board.
Creates a new board.
Archives a board with its ID.
Returns the data for a specific column in a board .
Creates a new column in a board.
Creates a new group in a board.

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To start, connect both your monday.com and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in monday.com triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how monday.com data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between monday.com and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between monday.com and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
monday.com is a work operating system that powers teams to run projects and workflows with confidence. It's a simple but intuitive tool that enables people to manage work, meet deadlines, and build a culture of transparency.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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