Use viaSocket to send targeted review requests, catch unhappy customers before they post, and feed results into your CRM and reporting — without code.
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Action is the task that follows automatically within your More Good Reviews integrations.
create or update a customer.
Automate when something happens in More Good Reviews
Login -> Create new flow -> Select trigger -> Search More Good Reviews -> Choose the trigger from the list
Take action in More Good Reviews when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search More Good Reviews -> Choose the action from the list
Trigger
Action

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
More Good Reviews helps businesses get more customer reviews by sending review requests and capturing feedback. viaSocket connects your apps and automates the workflow — for example, trigger review requests after an order, route negative feedback to support, and push positive reviews into your CRM or marketing tools.
Yes. Create a viaSocket workflow that triggers on order completion or appointment status, waits the time you choose, then sends a More Good Reviews request link by email or SMS to eligible customers.
viaSocket can run lightweight AI steps to summarize feedback, detect sentiment, and decide the next action: send a public review link for positive sentiment or open a support ticket for negative sentiment. That reduces manual triage and speeds up recovery of unhappy customers.
Yes. viaSocket only transfers the fields you choose for each workflow (for example name, order id, and email). Configure minimal data sharing and keep logs short. Always follow your privacy policy and applicable laws when sending review requests.
You can start sending requests immediately. Many businesses see an increase in review volume within 2–6 weeks once triggers, timing, and follow-ups are optimized.
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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