Connect MSG91 and My Dukaan
Integrate MSG91 with My Dukaan to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Customer to My Dukaan when When a new whatsapp event arrives in MSG91
Get all Orders in Mydukaan when When a new whatsapp event arrives in MSG91
Create Category in My Dukaan when When a new whatsapp event arrives in MSG91
Add Product to My Dukaan when When a new whatsapp event arrives in MSG91
Create Discount Coupon in My Dukaan when When a new whatsapp event arrives in MSG91
Popular MSG91 + My Dukaan flows
Start from a real workflow other teams are already running.
Choose a trigger
MSG91
When this happens...
When a new whatsapp event arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
Choose an action
My Dukaan
Automatically do this!
Add Customer
Get all Orders
Create Category
Add Product
Create Discount Coupon
Create Warehouse
Create a Customer Tag
Search Product
Search Category
Get all Inventory Products
Add Customer to My Dukaan when When a new whatsapp event arrives in MSG91
Use this flowGet all Orders in Mydukaan when When a new whatsapp event arrives in MSG91
Use this flowCreate Category in My Dukaan when When a new whatsapp event arrives in MSG91
Use this flowAdd Product to My Dukaan when When a new whatsapp event arrives in MSG91
Use this flowCreate Discount Coupon in My Dukaan when When a new whatsapp event arrives in MSG91
Use this flowCreate Warehouse in My Dukaan when When a new whatsapp event arrives in MSG91
Use this flowCreate a Customer Tag in My Dukaan when When a new whatsapp event arrives in MSG91
Use this flowSearch Product in My Dukaan when When a new whatsapp event arrives in MSG91
Use this flowSearch Category in My Dukaan when When a new whatsapp event arrives in MSG91
Use this flowGet all Inventory Products from My Dukaan when When a new whatsapp event arrives in MSG91
Use this flowSupported Triggers & Actions
Everything you can automate between MSG91 and My Dukaan.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new whatsapp event arrives
Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.
SMS Delivery Confirmation Arrives
Runs when an SMS sent from your account receives a delivery confirmation.
New Voice Call
Runs when a new outbound or inbound voice call is made or received.
RCS Delivery Report Received
Runs when a delivery report for an RCS message is received for messages sent or received.
OTP Sent
Runs when an OTP is sent using MSG91's SendOTP service.
New Email Delivery Reports
Runs when a delivery report for an email is received.
Do thisActions
Action is the task that follows automatically within your MSG91 integrations.
Send Campaign
Send the selected campaign
Send Template SMS
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a Mail
Send a mail using a template.
Create or Update Contact in Segmento
Create or update contact
Update Contact In Segmento
Update a contact in Segmento
Search a specific contact in Segmento
Search email, phone or any other field data using filter
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSimilar apps
About My Dukaan
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your MSG91 and My Dukaan accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and My Dukaan as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach My Dukaan. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in My Dukaan, and a separate workflow where My Dukaan triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and My Dukaan. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and My Dukaan integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
