Automate MSG91 with viaSocket
Eliminate repetitive tasks and manual data entry. Build automated workflows with viaSocket's AI agents and serverless logic — no code required.
Popular Use Cases
Start a workflow in your other tools whenever something new happens in MSG91.
Update records in MSG91 automatically when data changes in the apps your team already uses.
Log MSG91 activity into a spreadsheet or database so reporting stays current without manual entry.
Popular ways to automate MSG91
Ready-made flows built with MSG91 — preview one, then make it yours.
Ready to use MSG91 automations
Triggers and Actions in MSG91 Automations
viaSocket makes it simple to connect MSG91 and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new inbound or outbound WhatsApp delivery report arrives
Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.
When an SMS is confirmed as delivered
Runs the workflow automatically whenever an SMS sent from your account is confirmed as delivered.
When a new voice call is made or received
Runs the workflow automatically whenever a new outbound or inbound voice call is made or received.
When an RCS message delivery report is received
Runs the workflow automatically whenever a delivery report is received for a sent or received RCS message.
When an OTP is sent
Runs the workflow automatically whenever an OTP is sent using MSG91's SendOTP service.
When a new email delivery report is received
Runs the workflow automatically when a new email delivery report is received.
Do thisActions
Action is the task that follows automatically within your MSG91 integrations.
Send Campaign
Send the selected campaign
Send Template SMS
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a Mail
Send a mail using a template.
Create or Update Contact in Segmento
Create or update contact
Update Contact In Segmento
Update a contact in Segmento
Search a specific contact in Segmento
Search email, phone or any other field data using filter
Real-world use cases of MSG91 integrations
See how MSG91 integrates with popular apps to automate tasks and streamline your workflow.
Start a workflow in your other tools whenever something new happens in MSG91.
Update records in MSG91 automatically when data changes in the apps your team already uses.
Log MSG91 activity into a spreadsheet or database so reporting stays current without manual entry.
Alert the right teammate or channel when an important MSG91 event needs a response.
Add AI steps that summarize, classify, or draft text from your MSG91 data mid-workflow.
Run MSG91 workflows on a daily or weekly schedule to keep records and reports in sync.
How to get started with MSG91 automations
Automate when something happens in MSG91
Login -> Create new flow -> Select trigger -> Search MSG91 -> Choose the trigger from the list
Take action in MSG91 when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search MSG91 -> Choose the action from the list
Trigger
Action
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About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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