Connect Mux and Userback
Integrate Mux with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Mux + Userback flows
Start from a real workflow other teams are already running.
Choose a trigger
Mux
When this happens...
Assets Created
Transcription Vocablaries Created
Choose an action
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when Assets Created on Mux
Use this flowList Projects in Userback when Assets Created on Mux
Use this flowCreate a Feedback in Userback when Assets Created on Mux
Use this flowList Comments from a Feedback from Userback when Assets Created on Mux
Use this flowList Members from Userback when Assets Created on Mux
Use this flowList SessionRecordings in Userback when Assets Created on Mux
Use this flowList Feedback from Userback when Transcription Vocablaries Created in Mux
Use this flowList Projects in Userback when Transcription Vocablaries Created in Mux
Use this flowCreate a Feedback in Userback when Transcription Vocablaries Created in Mux
Use this flowList Comments from a Feedback from Userback when Transcription Vocablaries Created in Mux
Use this flowSupported Triggers & Actions
Everything you can automate between Mux and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Assets Created
Triggered when a new assets created.
Transcription Vocablaries Created
Triggered when the Transcription Vocablaries Created.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Mux integrations.
Create Assets
Creates a new Asset.
Create a Playback ID
Creates a new Playback ID.
Create a Transcription Vocabulary
Creates a new Transcription Vocabulary
Delete Transcription Vocabulary
Delete a Transcription Vocabulary.
Update Transcription Vocabulary
Update a Transcription Vocabulary.
Delete Asset
Delete a Asset by it's ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Mux
Mux is a powerful platform designed to provide video infrastructure for developers. It offers tools and APIs to help developers build high-quality video experiences, including video streaming, hosting, and analytics. Mux simplifies the process of integrating video into applications, making it easier for developers to deliver seamless video content to their users.
Learn moreAbout Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Mux and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Mux and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Mux triggers actions in Userback, and a separate workflow where Userback triggers actions in Mux. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Mux and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Mux and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
