IntegrationsMy HoursMedallia Agent Connect
My Hours + Medallia Agent Connect

Connect My Hours and Medallia Agent Connect to Build Intelligent Automations

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My Hours

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Medallia Agent Connect

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Frequently Asked Questions

How do I start an integration between My Hours and Medallia Agent Connect?

To start, connect both your My Hours and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in My Hours triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from My Hours is recorded in Medallia Agent Connect?

Absolutely. You can customize how My Hours data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between My Hours and Medallia Agent Connect?

The data sync between My Hours and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from My Hours to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between My Hours and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between My Hours and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

My Hours

About My Hours

Myhour is a comprehensive time tracking and project management tool designed to help teams and individuals efficiently manage their work hours and tasks. With features like detailed reporting, invoicing, and team collaboration, Myhour ensures that you stay on top of your projects and deadlines.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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