Connect My Dukaan and CallRail to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Send Text Message
Create Outbound Call
Ready to use My Dukaan and CallRail automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Inbound Call Arrives
Runs when inbound call arrives
Text Message Sent
Runs when text message is sent
Outbound Call Ends
Runs when outbound call ends.
Call Routing Completes
Runs when Call Routing Completes
Call Modified
Runs when call is modified
Do thisActions
Action is the task that follows automatically within your My Dukaan integrations.
Add Customer
Add a new customer to your store (requires an email or mobile number).
Get all Orders
Get a list of orders.
Create Category
Add a new product category to your store.
Add Product
Add a product to your Dukaan store.
Create Discount Coupon
Create a coupon customers can apply at checkout.
Create Warehouse
Create a new warehouse for your store.
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Frequently Asked Questions
To start, connect both your My Dukaan and CallRail accounts to viaSocket. Once connected, you can set up a workflow where an event in My Dukaan triggers actions in CallRail (or vice versa).
Absolutely. You can customize how My Dukaan data is recorded in CallRail. This includes choosing which data fields go into which fields of CallRail, setting up custom formats, and filtering out unwanted information.
The data sync between My Dukaan and CallRail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between My Dukaan and CallRail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About My Dukaan
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn MoreAbout CallRail
CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
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