
When this happens...
New Customer

Automatically do this!
Publish Instagram Story
Send DM Message
Reply to Comment
Hide/Unhide the Comment
Send DM Private Reply from Comment
Send Quick Replies
Get Media Details
List Media
Publish Instagram Photo
React/Unreact to a message
List Comments from Media
Get Comment Details
Get DM Message Details
List DM Conversations
Get DM Conversations Details
Find a conversation with a specific person
Publish Photo/Carousel
Delete the Comment
Publish Video or Reel
Get User Profile
List Instagram Stories
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Runs when a new comment is added to a post or to a live video.
Runs when new direct message arrives
Runs when New Media Is Posted to My Account
Runs when New Story Reply Arrives
Action is the task that follows automatically within your My Dukaan integrations.
Add a new customer to your store (requires an email or mobile number).
Get a list of orders.
Add a new product category to your store.
Add a product to your Dukaan store.
Create a coupon customers can apply at checkout.
Create a new warehouse for your store.

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To start, connect both your My Dukaan and Instagram for Business accounts to viaSocket. Once connected, you can set up a workflow where an event in My Dukaan triggers actions in Instagram for Business (or vice versa).
Absolutely. You can customize how My Dukaan data is recorded in Instagram for Business. This includes choosing which data fields go into which fields of Instagram for Business, setting up custom formats, and filtering out unwanted information.
The data sync between My Dukaan and Instagram for Business typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between My Dukaan and Instagram for Business. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn MoreInstagram for Business is a powerful platform that allows businesses to connect with their audience through visual storytelling. It offers tools for businesses to create engaging content, reach a wider audience, and analyze performance metrics to optimize their marketing strategies.
Learn More